Allan Henderson Building Surveyor
Allan Henderson Building Surveyor

Privacy Policy

  Allan Henderson Building Surveyor

Effective Date: 21 August 2026
Website: Allan Henderson Building Surveyor

  

1. Introduction

Allan Henderson Building Surveyor ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, request our services, or otherwise interact with our business.

We process personal data in accordance with:

  • UK      General Data Protection Regulation (UK GDPR)
  • Data      Protection Act 2018
  • Privacy      and Electronic Communications (EC Directive) Regulations 2003 (PECR)

By using our website, you acknowledge that your personal information may be processed as described in this Privacy Policy.

  

2. Data Controller

The data controller responsible for your personal information is: Allan Henderson

Allan Henderson Building Surveyor

Website: Allan Henderson Building Surveyor

Email: allan@allanhendersonbuildingsurveyor.com

For data protection enquiries, please contact us using the contact details published on our website.

  

3. Personal Information We Collect

Information You Provide

We may collect information including:

  • Full      name
  • Email      address
  • Telephone      number
  • Postal      address
  • Property      address
  • Information      relating to building survey requirements
  • Correspondence      and communications
  • Any      information submitted through contact forms, email, or telephone enquiries

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP      address
  • Browser      type and version
  • Device      information
  • Operating      system
  • Website      usage information
  • Pages      viewed
  • Date      and time of visits
  • Referring      website information

Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality, security, performance, and user experience.

Further information is provided in Sections 9 and 10 of this Policy.

  

4. How We Use Your Personal Information

We use personal information to:

  • Respond      to enquiries
  • Provide      building surveying services
  • Arrange      inspections and appointments
  • Prepare      quotations, reports, and professional advice
  • Manage      ongoing client relationships
  • Comply      with legal obligations
  • Improve      website functionality and performance
  • Protect      the security of our website and systems
  • Maintain      business records

  

5. Legal Basis for Processing

Under Article 6 UK GDPR, we process personal data on one or more of the following lawful bases:

Article 6(1)(a) – Consent

Where you have given consent for a specific purpose, including certain cookies and marketing activities.

Article 6(1)(b) – Contract

Where processing is necessary to provide services requested by you or to take steps before entering into a contract.

Article 6(1)(c) – Legal Obligation

Where processing is necessary to comply with legal or regulatory requirements.

Article 6(1)(f) – Legitimate Interests

Where processing is necessary for legitimate business purposes and those interests do not override your rights and freedoms.

Examples may include:

  • Managing      enquiries
  • Maintaining      records
  • Improving      website performance
  • Preventing      fraud and misuse

  

6. Sharing Personal Information

We do not sell personal information.

We may share information with:

  • IT      service providers
  • Website      hosting providers
  • Professional      advisers
  • Accountants      and legal advisers
  • Regulatory      authorities
  • Law      enforcement agencies where legally required
  • Contractors      and specialist consultants assisting in service delivery

All third parties are required to process personal information securely and in accordance with applicable data protection laws.

  

7. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

  • Unauthorised      access
  • Disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed as completely secure.

  

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Delivering      services
  • Meeting      professional obligations
  • Resolving      disputes
  • Complying      with legal requirements

Once information is no longer required, it will be securely deleted or anonymised.

  

9. Cookies

Our website uses cookies and similar technologies.

Cookies are small text files stored on your device when you visit a website.

We use cookies to:

  • Ensure      website functionality
  • Maintain      security
  • Analyse      website usage
  • Improve      user experience
  • Remember      user preferences

  

10. Cookie Consent Management

In accordance with the UK GDPR and PECR, we operate a cookie consent management system.

When you first visit the website, you will be presented with a cookie banner allowing you to:

  • Accept      all cookies
  • Reject      non-essential cookies
  • Customise      cookie preferences

Except for strictly necessary cookies, cookies will only be placed on your device when valid consent has been obtained.

Users may withdraw or modify consent at any time via the Cookie Settings link available on the website.

Types of Cookies Used

Strictly Necessary Cookies

These cookies are essential for website operation and security and cannot be disabled.

Analytics Cookies

These help us understand how visitors use the website and improve performance.

Functional Cookies

These enable enhanced website features and user preferences.

Marketing Cookies

Where applicable, these may be used to measure advertising effectiveness and provide relevant marketing content.

  

11. Sample Cookie Banner Notice

We Value Your Privacy

We use cookies and similar technologies to ensure our website functions correctly, analyse site traffic, and improve your browsing experience.

You can accept all cookies, reject non-essential cookies, or customise your preferences.

By selecting your preferences, you consent to the use of cookies in accordance with our Privacy Policy and applicable data protection laws.

Options:

  • Accept      All
  • Reject      Non-Essential Cookies
  • Cookie      Settings

  

12. Consent Records

Where consent is required, we may maintain records demonstrating:

  • When      consent was obtained
  • What      options were selected
  • Any      subsequent changes to consent preferences

This is carried out to comply with UK GDPR accountability requirements.

  

13. Your Data Protection Rights

Under UK GDPR, you have the following rights:

Right to Be Informed

You have the right to know how your personal information is collected and used.

Right of Access

You may request confirmation of whether we process your personal data and obtain a copy of that information.

Right to Rectification

You may ask us to correct inaccurate or incomplete information.

Right to Erasure

You may request deletion of personal information where legal grounds apply.

Right to Restrict Processing

You may request limitations on how we process your information in certain circumstances.

Right to Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Right to Object

You may object to processing carried out under legitimate interests.

Rights Relating to Automated Decision-Making

You have rights concerning decisions made solely by automated means where applicable.

  

14. Subject Access Requests

Under Article 15 UK GDPR, you have the right to request access to personal data held about you.

A Subject Access Request may include:

  • Confirmation      that personal data is being processed
  • A      copy of that personal data
  • Information      about processing activities
  • Retention      periods
  • Categories      of recipients

Making a Request

Requests should be submitted using the contact details available on our website.

To protect personal information, we may request proof of identity before responding.

Response Time

We will normally respond within one month of receiving a valid request.

Where requests are complex, this period may be extended by up to two additional months in accordance with Article 12(3) UK GDPR.

Fees

Subject Access Requests are normally provided free of charge.

Where requests are manifestly unfounded, excessive, or repetitive, we reserve the right to charge a reasonable administrative fee or refuse the request as permitted by Article 12(5) UK GDPR.

  

15. International Data Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

  

16. Third-Party Websites

This website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites and encourage users to review their privacy policies separately.

  

17. Children's Privacy

Our website and services are not directed at children under the age of 13.

We do not knowingly collect personal information from children.

  

18. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any amendments will be published on this page together with an updated effective date.

  

19. Complaints

If you have concerns regarding our processing of your personal information, please contact us first so that we can attempt to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)
Website: ICO
Telephone: 0303 123 1113

  

20. Contact Us

For all privacy, data protection, or Subject Access Request enquiries, please contact:

Allan Henderson Building Surveyor
Website: Allan Henderson Building Surveyor

Please insert your business email address, telephone number, and correspondence address before publishing this policy.

Copyright © 2026 Allan Henderson Building Surveyor - All Rights Reserved.

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